What Data Do We Collect from Users?
When you register and use jupe66 services, we collect several categories of information to ensure a secure and personalized experience. Account information includes your full name, email address, phone number, and identity data required for the KYC verification process.
We also record device and browser data — such as browser type, operating system, IP address, and access time — to detect suspicious activity and improve platform stability. Local payment information, including bank account name, account number, and IDR transaction history, is stored with encryption to keep every transaction secure.
Usage data such as pages visited, session duration, and feature preferences is also collected anonymously for analytics and service improvement purposes. All data collection is carried out based on user consent given at registration.
How Is User Data Used?
The data we collect is used solely for the operational needs and service improvement of jupe66. Primary purposes include processing account registrations, verifying identities, managing deposit and withdrawal transactions, and delivering responsive customer support.
In addition, data is used to send important account notifications, promotional announcements, and service updates relevant to users. We also use aggregated data to analyze usage trends and improve platform performance.
jupe66 never uses users' personal data for purposes beyond those stated in this policy without the explicit consent of the user concerned.
How Do We Use Cookies and Tracking?
jupe66 uses cookies to store user preferences, keep login sessions active, and analyze usage behavior anonymously. These cookies are technical and functional in nature, meaning that without certain cookies some platform features may not work properly.
We also use first-party analytics cookies to understand how users interact with features on the platform. No data that directly identifies you is shared with third parties through this process.
Users can manage cookie preferences through their browser settings. Please note, however, that disabling all cookies may affect certain functions such as automatically maintaining login status.
How Is Personal Data Security Maintained?
The security of user information is our primary responsibility. jupe66 applies SSL/TLS encryption to all data communication between users' devices and our servers, ensuring that sensitive information such as passwords and payment details cannot be accessed by unauthorized parties.
Data is stored on servers with a multi-layered security system, including firewalls, real-time monitoring for suspicious activity, and regular data backup procedures. Access to users' personal information is granted only to staff who genuinely need that data to carry out their operational duties.
We also regularly conduct internal security audits and system updates to close potential security vulnerabilities. That said, no system is entirely risk-free, so we advise users to keep their account passwords confidential.
Is Data Shared with Third Parties?
jupe66 does not sell, rent, or trade users' personal data to third parties for commercial purposes. Data is shared only in very limited circumstances: with verified payment service providers to process IDR transactions, and with legal authorities when required by applicable laws and regulations.
Any third-party partners that work with us are required to comply with data protection standards equivalent to those in this privacy policy. We do not share data with advertisers or external marketing parties without user consent.
In the event of a change of ownership or company merger, users will be notified in advance before their data is transferred to the new entity.
What Rights Do Users Have Over Their Personal Data?
Every jupe66 user has full rights over their personal data stored on our platform. These rights include: the right to access a copy of the data we hold, the right to update or correct inaccurate information, and the right to request deletion of data under certain conditions.
To exercise these rights, users may contact our support team by email at [email protected] or through the 24-Hour Support. Requests will be processed within a reasonable timeframe in accordance with applicable regulations.
Users also have the right to withdraw consent for data processing at any time, although doing so may affect our ability to provide the full service. We are committed to responding to all data-related requests in a transparent and professional manner.
What If This Privacy Policy Changes?
jupe66 reserves the right to update this Privacy Policy at any time to reflect changes in services, technology, or applicable regulations in Indonesia. Any material updates will be announced on the Announcements on our platform at least seven days before taking effect.
The date of the most recent update to this policy is always displayed at the top of the page so users can keep track of any changes. Continued use of the service after the effective date of a new policy is considered acceptance of the updated terms.
We encourage users to review this page periodically. If you have any questions about policy changes, please contact our support team at any time through the available channels.